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Latest Media Release from NBN for Southern Midlands Residents

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Get excited: homes and businesses in the Southern Midlands district can now switch to the nbn™ network

Residents and business owners can now experience fast broadband over the nbn network with the completion of the   nbn network rollout in the Southern Midlands district. 

What’s involved in connecting your home or business to the nbn™ network?

Switching to the nbn™ network is not automatic. 

Your action checklist:

  1. Contact an internet provider and ask about switching your internet to the nbn™ network.  You will see a list of providers on the nbn website at www.nbnco.com.au  (Type in your address and then click on “Choose a provider in your area”).
  2. Choose the right plan:   Your Internet Provider can help you choose a plan and speed that suits your household/business needs.  Choosing the right speed tier is vital to transforming your online experience into something spectacular.

Installation: what’s involved?

After you order your nbn service from your Internet Provider, an nbn™ approved installer will contact you to arrange a date to install the nbn™ network equipment at your premises.

  • Standard installation is free but check with your Internet Provider about any additional charges
  • Switching your business to the nbn™ network

Click nbn business for step-by-step guide to connecting a business.

Content includes:

  • Guide to connecting devices to nbn including EFTPOS, security alarms, etc
  • Choosing the right speed for your business
  • FAQs relevant to businesses, including information about devices.

Power blackouts

  • The equipment to operate Fixed Wireless and Satellite phone and/or internet services needs electricity and won’t work in a power outage.                                                                                                                                                                         
  • If you have an existing copper phone line, consider keeping it in service for emergency communications - especially if you don’t have good mobile phone coverage at your home or business.  Talk to your phone/internet provider.                         
  • If you have a safety critical device such as a medical alarm, you should also talk to your equipment provider about whether your device will work when connected to the nbn™ network and what alternative solutions are available if it doesn't.

Need more information?

You can get more information by:

  • Visiting the nbn website at nbnco.com.au
  • Contacting the nbn Contact Centre on 1800 687 626
  • Contacting your internet provider to order your plan over the nbn™ network or if your experience any issues with your connection.

Posted Thursday, 16 March 2017, 8.00am


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